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Spicy Lingerie - Horrible service and shipping

I ordered a product on a Tuesday before noon pacific time ( their time zone). Paid for priority shipping. Called Thursday to see if item had shipped yet they said it was processing and should ship that day. It didn’t. Called Friday and they said it will ship that day. Asking a few questions I find that it is being outsourced and won’t even be able to ship until Tuesday at the earliest.
#1297476
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I placed an order Sunday - asked for faster shipping - 2 to 3 days. As of Friday - order still pending. No e-mails indicating that something was back-ordered. Money taken from my credit card on Sunday - so that was not the delay. When I contacted person on line - she...
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Anonymous
Jamie

I am having the exact same problem. Each time I’ve talked to them they said it will ship that day. Now they are saying next week. Over a week after I ordered it.

#1297118
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Do NOT order from this company if you want your items in a reasonable amount of time. Listen to the reviews. The positive reviews on this site are clearly entered in by the company. I ordered Express 1-day shipping from this business. They took a week to "process" my...
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1.3
I didn't like
  • Customer service
  • Order processing
  • Shipping
#1260133
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Spicy Lingerie - This company SUCKS !!!!!!!!!!

I ordered something from this horrible company . the website did not say that the item I ordered was out of stock. The company did not advise me after I placed the order , that the item was out of stock. It took a month 30 days to receive my item. I called up and spoke to the manager she was rude unprofessional please never use or purchase anything from this company
1.0
Details
Website
#1253791
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Not sure how they intend to operate a business with no inventory and *** customer service. DO NOT pay expedited shipping they base expediting on the time it arrives to them it’s processed then shipped with no and I repeat zero EXPEDITING. These people suck on the...
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1.5
#1236879
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Spicy Lingerie - I need my money back

Whatever is being sent I DONT WANT IT!! Its now March!! January was months ago!! I need my 29.05 put BACK IN MY ACCT
#1212279
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Bad Shipping, bad customer service. Beware, if you pay for express shipping that does not mean you will get it faster. I ordered on Thurs eve... paid $23 for faster shipping and my items did not ship till Tues aft for a Thurs delivery...that is one biz week!!! Amazon...
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3.7
#1209793
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Spicy Lingerie - Awful. Do not buy

I was told i would be issued a refund and later was told i could not get my money back (AFTER I shipped it back).
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1206148
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Purchased a lingerie set from Spicy Lingerie feb 1. Ordered express shipping ($30) which was explained 1-3 business day gaurentee. I was leaving the country feb 5 and needed the items before I left. Did not receive items on time. Wasn’t until I was at airport getting...
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Anonymous
Bob

You ordered on the first???time of day the 3rd & 4th were not business days. you left on the 5th - you only allowed for 1-2 business days...

1.8
#1199407
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My husband placed an order for Christmas. He followed the size chart on the website. I have been the same size for 17 years. When the items did not arrive in time for Christmas, he saved them for Valentines Day. I tried them and discovered they were way too small....
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1.2
Product
#1194277
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